Privacy Policy

Effective: January 2026

Your privacy is critically important to us. This policy outlines what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We collect information you provide directly (email, name, phone number) and Instagram account metadata via the official Graph API. We never store your Instagram password. Additional data collected includes usage statistics and automation logs.

2. How We Use Information

We use the information to provide, maintain, and improve our automation services, communicate with you about updates and promotional offers, and ensure platform security. We may also use aggregated data for analytics purposes.

3. Data Sharing & Security

We do not sell your personal data to third parties. We use industry-standard encryption and secure servers. Access to data is strictly limited to essential personnel. We may share data with service providers (like Razorpay for payments) solely for service delivery.

4. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data or withdraw consent for processing. Contact hello@ednosphire.in for any privacy-related requests.

5. Cookies

We use essential cookies to maintain your session and preferences. No third-party tracking cookies are used for advertising purposes. You can disable cookies in your browser settings.

6. Data Retention

We retain your data as long as your account is active. Upon account deletion, we remove personal information within 30 days, except where required by law.

7. Children's Privacy

DMatic is not intended for users under 18 years of age. We do not knowingly collect information from children.

8. Contact Us

For privacy concerns, contact our Data Protection Officer:
Email: hello@ednosphire.in
Phone: +91 95494 95492
Address: 70, Gajendra Colony, Sasala Road, Jodhpur, Rajasthan - 342001